Literasi Digital sebagai Instrument Mewujudkan Good Governance di Sulawesi Utara
DOI:
https://doi.org/10.37950/joc.v5i2.759Abstract
Transformasi digital dalam penyelenggaraan pemerintahan menuntut peningkatan kapasitas sumber daya manusia agar pemanfaatan teknologi mampu mendukung terwujudnya good governance. Penelitian ini bertujuan menganalisis peran empat pilar literasi digital, yaitu digital skills, digital culture, digital ethics, dan digital safety, dalam mendukung prinsip-prinsip tata kelola pemerintahan yang baik di Sulawesi Utara. Penelitian menggunakan pendekatan kualitatif dengan metode studi kepustakaan melalui pengumpulan data sekunder yang bersumber dari artikel ilmiah, buku akademik, laporan pemerintah, dan regulasi terkait. Data dianalisis secara deskriptif-kualitatif melalui analisis isi dan sintesis literatur berdasarkan hubungan antara pilar literasi digital dan prinsip good governance. Hasil kajian menunjukkan bahwa digital skills berkontribusi terhadap efektivitas, efisiensi, dan responsivitas pelayanan publik; digital culture mendukung partisipasi, konsensus, dan persamaan hak; digital ethics memperkuat transparansi dan akuntabilitas; sedangkan digital safety mendukung kepatuhan hukum dan perlindungan data pribadi masyarakat. Keempat pilar tersebut saling melengkapi dalam membangun tata kelola pemerintahan digital yang berorientasi pada kepentingan publik. Penelitian menyimpulkan bahwa penguatan literasi digital perlu diintegrasikan dengan pengembangan infrastruktur dan kapasitas kelembagaan. Temuan ini bersifat konseptual sehingga diperlukan penelitian empiris untuk menguji penerapannya di Sulawesi Utara.
Kata kunci: Literasi Digital; Good Governance; Transformasi Digital; Birokrasi; Pelayanan Publik
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